Letter to The Editor: Incompetence and Misinfo at the ACC’s “Consumer Services”

Information & Perspective by Warren Woodward
(June 29, 2015) 

Among the emails and documents I recently received via a Public Records Request of the Arizona Corporation Commission (ACC) were some complaint forms from the ACC’s Consumer Services section. Whenever someone calls or emails the ACC with a complaint or question about a utility, these forms are used to record the complaint or question as well as the ACC’s response. Read More→