Arizona News – If a visit to an ADOT Motor Vehicle Division office is in your future, there’s good news: You can schedule an appointment using one of two online options.
Appointments to visit an MVD office can be scheduled through the MVD customer portal at AZMVDNOW.gov or by contacting an MVD employee on the ADOT website through Live Chat.
“MVD is constantly looking for ways to make things easier and provide a convenient and fast experience in the office and online,” said MVD Director Eric Jorgensen. “We are committed to our goal of getting customers out of the line and safely on the road.”
Scheduling an MVD appointment is easier than ever; however, an office visit may not even be needed. Many MVD services and transactions can be completed easily and securely at AZMVDNow.gov. More than 4 million Arizonans have activated their accounts and are taking advantage of convenient, self-service options to complete their business with MVD. Here’s a sampling of what can be done through AZMVDNow.gov:
Renew vehicle registration
Renew driver license
Order a replacement driver license or ID card
Change of address
Order specialty and personalized license plates
Submit a sold notice
Schedule appointments to visit an MVD office
Customers are also able to contact MVD via chat through azdot.gov to schedule an appointment directly with an MVD expert. This online way to address questions, or even complete some services, allows people to text directly with an MVD expert on the ADOT website from the comforts of their own computer or cell phone in real time. Here’s a sampling of what can be done via Live Chat:
Registration credit refunds and disbursements
Title and registration fee estimations and registration status letter requests
Submit a sold notice
Change of address
Replace a disability placard
Schedule appointments to visit an MVD office.
Appointments are not required. MVD locations always accept walk-ins, where average wait times remain low, at just over 10 minutes. However, scheduling an appointment through AZMVDNow.gov or Live Chat can save time, especially if you need to visit an office during the busiest part of the day.