Sedona.Biz – The Voice of Sedona and The Verde ValleySedona.Biz – The Voice of Sedona and The Verde Valley
    Sedona.Biz – The Voice of Sedona and The Verde Valley Sedona.Biz – The Voice of Sedona and The Verde Valley
    • Home
    • Sedona
      • Arts and Entertainment
      • Bear Howard Chronicles
      • Business Profiles
      • City of Sedona
      • Elections
      • Goodies & Freebies
      • Mind & Body
      • Sedona News
    • Opinion
    • Real Estate
    • About
    • The Sedonan
    • Advertise
    • Sedona’s Best
    Sedona.Biz – The Voice of Sedona and The Verde ValleySedona.Biz – The Voice of Sedona and The Verde Valley
    Home»Arizona»APS Settlement Checks Mailed to Thousands of Consumers
    Arizona

    APS Settlement Checks Mailed to
    Thousands of Consumers

    May 7, 2021No Comments
    Facebook Twitter Pinterest LinkedIn Email Reddit WhatsApp
    Share
    Facebook Twitter LinkedIn Pinterest Email Reddit WhatsApp

    Attorney General of the State of ArizonaPhoenix AZ (May 7, 2021) – Attorney General Mark Brnovich wants Arizona consumers to be on the lookout for settlement checks related to the Arizona Attorney General’s Office Consent Agreement with Arizona Public Service (APS).

    APS is sending refund checks over course of the next few weeks totaling $24 million to approximately (i) 210,000 consumers who were not on their most economical rate plan for electric utility service, and (ii) 15,000 additional consumers impacted by a 2017 letter with a data error. Eligible consumers either will receive a $98 check if they were not on their most economical rate plan or varying restitution if they were impacted by the 2017 letter. All consumers receiving restitution also will receive a letter from the Attorney General’s Office confirming the settlement and that the checks are valid.

    “This is the first time in our state’s history that the Attorney General’s Office has reached an agreement with a utility company to provide refunds directly to consumers,” said Attorney General Mark Brnovich. “I’m always proud to help protect the pocketbooks of hardworking Arizonans.”

    Sedona Gift Shop

    The $24 million in restitution is a result of a consent agreement APS reached with the Arizona Attorney General’s Office (AGO) in February 2021, which alleged that:

    • APS did not inform customers adequately regarding the benefits of switching to their most economical plan.
    • Additional APS customers may have been affected by a data error that impacted letters recommending the Saver Choice plan as the most economical plan in late 2017.
    Corresponding to the allegations, the consent agreement allocates the refunds as follows:
    • $20.7 million to up to 210,000 consumers who APS estimates were not on their most economical plan as of the March 2020 billing cycle and would have saved $120 or more over the previous 12 months. This group of consumers will receive $98.
    • Up to $3.3 million to approximately 17,500 consumers who may have been affected by the data error in the 2017 letters. This group of consumers will receive a varying restitution payment based on the likely effect on the consumer resulting from the data error.

    Recipients should deposit or cash checks within 90 days. No further action is required on the recipient’s part. Residential customers who have questions about the refunds or about whether they are on their most economical plan should call APS directly at 602-371-7171 in metro Phoenix (800-253-9405 other areas).
     
    In addition, as a requirement of the consent agreement, APS has posted frequently asked questions (FAQs) and answers providing customers information about APS’ rate plans, on-peak and off-peak hours, and demand pricing, as well as rebates and cost-saving tips. Read FAQs here.
     
    Copy of Consent Agreement here.

    Copy of Complaint here.

    Healing Paws

    This is an advertisement

    Comments are closed.

    It Takes a Lifetime and Sometimes Even More

    By Amaya  Gayle

    Sedona, AZ — It takes a lifetime (perhaps lifetimes) of stretching and expanding, ripping and tearing, just to move through one’s predispositions, to meet one’s inbred resistance and evolve to the grace of simple tolerance. During this precious part of the journey, it feels like you are taking the steps, are choosing right, left or straight ahead, that you are in the game.

    Read more→

    The Sedonan
    Need More Customers?
    Bear Howard Chronicles
    Humankind
    Tlaquepaque
    Verde Valley Wine Trail
    Recent Comments
    • JB on Cottonwood, Verde Valley Residents Join Largest Protest Yet to Reject Abuses of Power
    • JB on Belief vs. Suspicion: Will Iran go the Way of Iraq, Gaza and Palestine?
    • Jill Dougherty on Cottonwood, Verde Valley Residents Join Largest Protest Yet to Reject Abuses of Power
    • JB on Belief vs. Suspicion: Will Iran go the Way of Iraq, Gaza and Palestine?
    • JB on Belief vs. Suspicion: Will Iran go the Way of Iraq, Gaza and Palestine?
    • TJ Hall on Belief vs. Suspicion: Will Iran go the Way of Iraq, Gaza and Palestine?
    • Michael Johnson on Belief vs. Suspicion: Will Iran go the Way of Iraq, Gaza and Palestine?
    • JB on Belief vs. Suspicion: Will Iran go the Way of Iraq, Gaza and Palestine?
    • floyd gardner on Belief vs. Suspicion: Will Iran go the Way of Iraq, Gaza and Palestine?
    • Skip Daum on Rowe Fine Art Gallery Salutes Free Spirits
    • JB on Cottonwood, Verde Valley Residents Join Largest Protest Yet to Reject Abuses of Power
    • TJ Hall on Cottonwood, Verde Valley Residents Join Largest Protest Yet to Reject Abuses of Power
    • Jill Dougherty on The Rise of the Enforcement Class
    • Jill Dougherty on Cottonwood, Verde Valley Residents Join Largest Protest Yet to Reject Abuses of Power
    • Rob Schwab on Cottonwood, Verde Valley Residents Join Largest Protest Yet to Reject Abuses of Power
    Archives
    The Sedonan
    © 2025 All rights reserved. Sedona.biz.

    Type above and press Enter to search. Press Esc to cancel.