Northern Arizona Healthcare (NAH) has released its 2030 Strategic Plan to guide the organization’s work. NAH created this set of goals and priorities after nearly two years of listening to more than 4,000 people in the region, including community members, patients, colleagues and providers, to understand the region’s needs.
The listening sessions were incredibly useful, as consistent themes emerged from all of the people with whom we connected. We shared those themes with the NAH Board of Directors, which spent months revising the themes into a set of strategic imperatives to guide our work.
From 2025 to 2030, NAH will:
1) Put our people and community first.
2) Advance our path to clinical excellence.
3) Grow our reach (including the construction of a modern regional referral hospital facility).
4) Achieve financial and organizational stability.
Each of those imperatives is supported by a strategic objective and six strategic initiatives, all of which is available on the NAHealth.com website. These elements all emerged from the listening sessions we conducted via dedicated conversations, individual interviews, formal focus groups, plus anonymous and broad community surveys.
“I have worked on numerous strategic plans and none of the others have been based so firmly on what the community told us it wanted to see,” said Dave Cheney, Chief Executive Officer of NAH. “It’s inspiring to know our Board of Directors and our leadership team have together crafted a plan that truly reflects what the region needs and wants from NAH because we listened to those we serve.”
NAH will provide periodic updates on implementation progress via the 2030 Strategic Plan webpage.
About Northern Arizona Healthcare
Northern Arizona Healthcare is the largest health care organization in a region that encompasses more than 50,000 square miles. As a nonprofit health care system, our organization is governed by a volunteer board of directors. Our team of more than 3,000 doctors, nurses and other experts works together to keep you and your family healthy.
Serving more than 700,000 people in communities across the region, we provide comprehensive health care services through two hospitals – Flagstaff Medical Center and Verde Valley Medical Center – as well as through primary care and specialty physician clinics, outpatient surgical centers, Cardiovascular Institute, Cancer Centers of Northern Arizona Healthcare, EntireCare Rehab & Sports Medicine, Children’s Health Center, Orthopedic & Spine Institute, Guardian Air and Guardian Medical Transport.
For more information on NAH programs and services, visit NAHealth.com. “Like” NAH on Facebook by searching Northern Arizona Healthcare Flagstaff and Northern Arizona Healthcare Verde Valley. Follow NAH on Instagram by searching Northern Arizona Healthcare.
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