Sedona AZ (April 17, 2014) – Earlier this year, the City of Sedona launched a new smartphone application, which allows Sedona residents to help improve their neighborhoods and the city by reporting non-emergency civic issues, such as potholes, flooding, abandoned vehicles, and loose animals. In addition, it is now available on the City’s website at www.SedonaAZ.gov. On the homepage, click on the Citizens Connect button or go to the “I Want To” tab, “Report”, “Citizens Connect – Service Request.”
This mobile and online reporting platform is an incredible collaborative opportunity between the citizens of Sedona and the City. In addition, it will improve how the City delivers services to its neighborhoods.
Sedona Citizens Connect allows a user to capture a photo, video, or audio of the problem. The user then uploads the media, and along with GPS location information pulled directly from the device, submits a report directly to the City. Once a report is submitted, feedback is provided to the user based on the action taken by the department handling the report.
Using “Sedona Citizens Connect” allows the City to use technology to save time and money while improving accountability. In addition, the application verifies that the item being reported is within City boundaries. For instance, if there is a pothole outside the City boundaries, the GPS tracking service from the device the sender is using will identify the location of the issue reported and notify the sender.
Sedona Citizens Connect is free to download and use. To download App, search for “Sedona Citizens Connect.”
For questions, please contact Sherri O’Connor at 203-5032 or email soconnor@SedonaAZ.gov.
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